Basic information about your business. This populates every automated message Glowe sends on your behalf.
Exactly as it appears to your clients — this shows up in every message.
Please enter your business name.
Please enter your name.
The number Glowe monitors for missed calls.
Please enter a valid 10-digit phone number.
Please enter a valid email address.
Please enter a valid URL (starting with http:// or https://).
Please enter your business address.
Required.
Required.
Required.
Used to ensure messages fire at the right time for your clients.
Please select your timezone.
Your full GBP listing URL (find it by searching your business name on Google).
The direct link your clients click to leave a Google review. Find it in your Google Business Profile under "Ask for reviews." This same link is used later in Section 6.
Please enter your Google review link.
Please select a category.
Please select an option.
The direct link clients use to book with you. Used in missed call text-back messages.
Please enter a valid URL.
Step 1 of 7
Section 2 of 7
Your Service Menu
Add each service you offer (up to 10). Glowe uses the return interval to know exactly when to reach out to each client — not a generic timer, your service's specific cadence.
Why return intervals matter: A lash fill client who comes every 21 days gets a different reactivation message than a color client who comes every 8 weeks. Take 2 minutes to fill this in accurately.
Please add at least one service before continuing.
1 of 10 services added
Step 2 of 7
Section 3 of 7
Your Customers
Help Glowe understand your client base so your monthly performance reports are accurate from day one.
Clients who have visited in the last 6 months. Rough number is fine.
Please select a range.
Approximate average spend per appointment, in dollars.
Please enter your average visit value.
Used as your baseline for monthly reporting. Check Google now if you're not sure.
Step 3 of 7
Section 4 of 7
Your Voice & Tone
Every message Glowe sends goes out in your voice, not ours. Take a moment to tell us how you naturally communicate with your clients.
Your tone preference shapes how Glowe communicates with your clients on your behalf. We recommend keeping these settings in place for at least 60 days. You can update at any time by contacting support.
Please select a tone.
Preview — what your clients will receive
Anything that feels off-brand, too salesy, or that you'd never say to a client. Optional.
Any current promotions Glowe should mention in reactivation messages. Leave blank if none.
Step 4 of 7
Section 5 of 7
Missed Call Preferences
When a call goes unanswered, Glowe responds automatically within 60 seconds. Tell us how you want to handle it.
Please select a response type.
Please select a response type.
Used for time-based branching — during vs. after hours responses. Enter open/close times or leave blank for closed days.
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Do you want a text alert every time a call is missed? Enter the number to receive them.
Please enter a valid 10-digit phone number.
Step 5 of 7
Section 6 of 7
Review Setup
Glowe sends a review request 1–2 hours after every appointment — at exactly the moment a client is most likely to say something great about you.
The review request fires automatically after every appointment, using the Google review link you already entered in Section 1.
Not yet entered — go back to Section 1 to add it.
Optional — something personal from you that goes at the top of the review request message. Leave blank to use Glowe's default.
Step 6 of 7
Section 7 of 7
Notifications & Reporting
Last step. Tell us who gets what — and you're done.
Phone number to text when a call is missed and a response is sent.
Please enter a valid 10-digit phone number.
Please enter a valid email address.
Please enter a valid email address.
Special circumstances, seasonal hours, anything you want your Glowe advisor to know before setup begins.
✓
You're all set.
Your onboarding form has been received. Your Glowe advisor will review everything and reach out within one business day to confirm your account is ready to go live.
What happens next
Your setup is reviewed — your advisor checks every field and confirms your service cadences are configured correctly.
Your account goes live — typically within 3–5 business days of form submission.
First performance report — arrives 30 days after launch, showing exactly what Glowe has done for your business.